All Systems Operational

About This Site

Swapcard has built-in redundancies and automatic failover to ensure optimal performance and uptime. But when an issue does arise, we think our customers deserve clear, transparent communication so they can maintain trust in our service and our team.

Uptime over the past 90 days. View historical uptime.
Event App ? Operational
90 days ago
99.99 % uptime
Today
Studio ? Operational
90 days ago
100.0 % uptime
Today
Exhibitor Center ? Operational
90 days ago
100.0 % uptime
Today
Chat Operational
90 days ago
100.0 % uptime
Today
Login ? Operational
90 days ago
100.0 % uptime
Today
Developer API ? Operational
90 days ago
100.0 % uptime
Today
Webhook Operational
90 days ago
100.0 % uptime
Today
Backstage Operational
90 days ago
100.0 % uptime
Today
Backstage - Overall ? Operational
90 days ago
100.0 % uptime
Today
100ms - Backstage Rooms (Conferencing system) Operational
100ms - Backstage APIs Operational
Registration Operational
Stripe API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 2, 2025

No incidents reported today.

Apr 1, 2025

No incidents reported.

Mar 31, 2025

No incidents reported.

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025

No incidents reported.

Mar 26, 2025
Stripe Invoice Delivery Issue
Resolved - This incident has been resolved.
Mar 26, 10:55 UTC
Identified - We are currently experiencing an issue where Stripe is not sending invoices to some end-users for their ticket purchases. Our team is actively working with Stripe to resolve this issue.

Stripe is aware of the problem and expects to have it resolved by Thursday, March 27th, 2025. At that time, all email addresses registered for affected customers will receive their payment receipt emails and other relevant Stripe communications.

Additionally, we have requested that any missed emails be sent out, though confirmation of this action is still pending.

We appreciate your understanding and will continue to monitor the situation. Please reach out if you have any further questions.
Mar 26, 09:01 UTC
Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

Mar 19, 2025

No incidents reported.

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